The use of digital tools during a congress ensures that the event planner can add value to the event by simplification. For example, information can be easily shared, participants can get in touch with each other, feedback is generated immediately and the participants can actively contribute to the knowledge session using chat and Q&A options. This is interesting for various parties. In this way, not only the event manager and organiser receive direct feedback, but also the speaker.
In short, the digital world has become an integral part of everyday life. It has, therefore, become inevitable to organise a conference with digital tools. The ease of use ensures a smooth flow of information for the participants, while the participants are also actively involved in the event. To achieve the goal of the conference, it is important to continuously hold the attention of the participants.